Our return policy for Glory Nourish hair products ensures that our customers have a hassle-free experience when it comes to returning or exchanging their purchases. We understand that sometimes products may not meet your expectations or there may be unforeseen circumstances where a return or exchange is necessary.
To initiate a return or exchange, please follow the guidelines outlined in our return policy. Firstly, we kindly ask that all returns or exchanges are requested within 30 days of the purchase date. This allows us to promptly assist you and ensure a smooth process.
Before returning a hair product, please ensure that it is in its original packaging and unused. We cannot accept returns or exchanges for products that have been opened or used due to hygiene reasons. Additionally, make sure to include the return or exchange request.
Once we receive your returned item, our team will carefully inspect it to ensure that it meets the return policy criteria. If approved, we will process your refund or exchange as quickly as possible. Please note that refunds will be issued in the original form of payment used during the purchase.
In the case of an exchange, we will provide you with instructions on how to proceed with selecting a different product or size. Any price differences between the exchanged items will be handled accordingly.
It's important to note that shipping fees associated with returns or exchanges are the responsibility of the customer unless the return is due to an error on our part. In such cases, we will cover the return shipping costs.
We strive to provide excellent customer service and satisfaction. If you have any questions or concerns regarding our hair product return policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure that you have a positive experience with our products.
